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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Barbara Tucker

Barbara Tucker

April 30, 2025

5  out of  5
rating by Barbara Tucker
"I was so happy this morning! Went to my insurance and didn't no any thing how to do thing with the phone and respond to the other agency insurance that was responsible for my car to get fix! Call me old school! But she reach out to the other agency and we went through the process of helping me understand what to do on our end of the phone ! I want to thank you so much for taking the stress off off me I was having! State Farm you are the best!I can't remember her name right off sorry but if you read this thank you so much for everything!"
We responded:
"Thank you, Barbara, for sharing your experience! I'm glad we could assist you with the process and ease your stress. It's wonderful to know that our team was able to help you navigate everything smoothly. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
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Erica Glenn

April 17, 2025

5  out of  5
rating by Erica Glenn
"My agent was Kaley she was very informative, knowledgeable, helpful and her customer's services was marvelous. I appreciate her dedication. Kaley stayed back after hours to help me get my insurance and was very warm and caring."
We responded:
"Thank you, Erica, for sharing your experience! I'm delighted to hear that Kaley provided such informative and caring service. Her dedication and willingness to go the extra mile truly make a difference. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!"
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Stacy Thomas

April 10, 2025

5  out of  5
rating by Stacy Thomas
"I contacted Kaley online. She was super helpful and got back to me fast! I enjoyed working with her for my auto insurance!"
We responded:
"Thank you, Stacy! I'm happy to hear that Kaley was able to assist you quickly and effectively with your insurance needs. We appreciate your feedback and are here for any future questions or assistance you might need."
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Bailey Merritt

April 7, 2025

5  out of  5
rating by Bailey Merritt
"Ashley was very helpful and friendly."
We responded:
"We appreciate you taking the time to share this, Bailey! I'm happy that Ashley was able to help and make the experience a pleasant one. She always aims to be both supportive and approachable for our customers. Thank you for your positive feedback!"
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Laura Roberts

April 2, 2025

5  out of  5
rating by Laura Roberts
"I was referred to Ashley Weeks for a home and auto quote. She made everything clear and smooth. She was friendly, timely, and responsive answering all of my questions. I’m very pleased with how this process turned out."
We responded:
"Thank you, Laura, for sharing your experience! I'm happy to hear that Ashley made the process clear and smooth for you. Her friendly and responsive approach is something we truly value. If you have any more questions, feel free to reach out."
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alice macon

March 18, 2025

5  out of  5
rating by alice macon
"Hi. My name is Alice and I am insured through State Farm. I was able to speak with Terri about my concerns regarding my insurance and the accident. She was very helpful and answered all of my questions regarding the situation. I would recommend State Farm to anyone who might inquire about the best car insurance and their representatives."
We responded:
"Thank you, Alice, for sharing your experience! I'm happy to hear that Terri was able to assist you with your concerns and provide the answers you needed. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
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Kristin McPherson

March 18, 2025

5  out of  5
rating by Kristin McPherson
"Terri as always helped us quickly and efficiently with a claim. I love that I can reach her by text and always get a prompt answer."
We responded:
"Thank you, Kristin, for sharing your experience! I'm happy to hear that Terri was able to assist you swiftly and efficiently with your claim. It's great to know that the convenience of texting Terri is working well for you. If you need anything else, feel free to reach out anytime!"
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Remington Gibbs

March 16, 2025

5  out of  5
rating by Remington Gibbs
"The subject of life after my death doesn't bother me honestly. With that being said, Ashley still treated the subject with the highest importance possible. I had no clue that State Farm offered life insurance, but I do now. A simple call, due to an issue with our home owners policy, was all it took to put me on the matter. I am beyond satisfied with the consultation I received. Not only is Ashley a pleasure to work with, she worked with my busy schedule to meet on a Saturday! The overall experience was quite enjoyable and I couldn't have been taken care of by a better representative than Ashley!"
We responded:
"Thank you, Remington, for sharing your experience! I'm so happy to hear that Ashley provided you with such a valuable consultation and was able to accommodate your schedule. It's wonderful that you found the process enjoyable and informative. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Alicia Kolwicz

March 14, 2025

5  out of  5
rating by Alicia Kolwicz
"Kristen helped us with car insurance. She was so helpful and knowledgeable. She answered all our questions and really took the time to make us feel important. Thank you so much Kristen, she is an amazing asset to the State Farm Team."
We responded:
"Thank you, Alicia, for sharing your experience! I'm delighted to know that Kristen was able to assist you with your insurance needs. Her dedication to providing helpful and knowledgeable service truly makes a difference. We appreciate having her as part of our team. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Claire Spell

March 12, 2025

5  out of  5
rating by Claire Spell
"We have had a great experience with Thomas Horne State Farm! Kaley has been so helpful and responsive while we were switching car insurance providers. The coverage was more affordable than most other companies!"
We responded:
"Thank you, Claire, for sharing your positive experience with us! I'm glad to hear that Kaley was able to assist you effectively during your switch to our insurance. It's wonderful to know that our coverage options were more affordable for you. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
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Ghislain Kouame

March 9, 2025

5  out of  5
rating by Ghislain Kouame
"I was with a different company and decided to switch and bundle home and car with State Farm. I spoke with Kayle Very professional and patient. Kayle will work with you to found the right and suitable insurance for you. Will recommend to anyone. Thank you for your dedication"
We responded:
"Thank you, Ghislain, for sharing your experience! I'm happy to know that Kayle provided you with professional and patient service while helping you find the right insurance. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Tania

Tania

March 4, 2025

5  out of  5
rating by Tania
"Saved abt 50% by switching over!! Kaley was knowledgeable & prompt in answering all my questions & there were plenty."
We responded:
"Thank you, Tania, for sharing your experience! I'm happy to know that you saved by switching over. Kaley's knowledge and promptness in addressing your questions are truly appreciated. If you have any more questions, feel free to reach out to our office."
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Valery Smalls

February 28, 2025

5  out of  5
rating by Valery Smalls
"Ashley provided me with information about the company that was very helpful with making my decision to switch providers. She is very knowledgeable about professional and seems to enjoy her job. I look forward to working with State Farm."
We responded:
"Thank you, Valery, for sharing your experience! I'm happy that Ashley was able to provide you with the information you needed to make your decision. Her knowledge and enthusiasm are truly valuable to our team. We're excited to have you with us at State Farm and look forward to assisting you with your insurance needs. If you have any questions or need further assistance, feel free to reach out to our office anytime!"
Profile photo of Ray Brown

Ray Brown

February 25, 2025

5  out of  5
rating by Ray Brown
"Terri was wonderful to talk to. She has a lot of knowledge about the business and gave me great advice. She also took time out to check on me as I was dealing with my claims process. I’m so glad I was connected with her."
We responded:
"Thank you, Ray, for sharing your experience! I'm delighted to hear that Terri was able to provide you with knowledgeable advice and support during your claims process. We're grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Ibti M

February 21, 2025

5  out of  5
rating by Ibti M
"Kristen is so helpful! She will make sure you have the best coverage for a reasonable price. She’s very quick to get back to you too. Really great customer service!"
We responded:
"Thank you for your wonderful feedback! I'm happy to know that Kristen has been so helpful in ensuring you have the best coverage at a reasonable price. It's great to hear that her quick responses and excellent customer service have made a positive impact. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Christie Jolly

February 21, 2025

5  out of  5
rating by Christie Jolly
"Ms. Terri is the absolute greatest. She always provides excellent customer service with a positive attitude. When leverage I have a question or concern, she's always helpful."
We responded:
"Thank you, Christie, for your wonderful review! I'm delighted to hear that Terri consistently provides you with excellent service and a positive attitude. It's great to know she's helpful with your questions and concerns. If you ever need further assistance, feel free to reach out to our office anytime."
Profile photo of Natalie Harris

Natalie Harris

February 20, 2025

5  out of  5
rating by Natalie Harris
"Kristen is great! Very personable and knowledgeable. She makes dealing with insurance a pleasant experience!"
We responded:
"Thank you, Natalie! I'm happy to hear that Kristen made your insurance experience enjoyable. Her personable and knowledgeable approach is truly valued. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Yong Yao

Yong Yao

February 20, 2025

5  out of  5
rating by Yong Yao
"All the staffs in this office are very professional and friendly. Very pleasure to work with. Highly recommend!"
We responded:
"Thank you, Yong, for your kind words! I'm happy to hear that you found our team professional and friendly. Your recommendation means a lot to us."
Profile photo of jennifer dauler

jennifer dauler

February 20, 2025

5  out of  5
rating by jennifer dauler
"Kristin is one of the best there is! She is always so helpful and will go out of her way to get anything I need taken care of!!! Thank you for all you do!"
We responded:
"Thank you, Jennifer, for your wonderful feedback! I'm happy to hear that Kristin has been so helpful and attentive to your needs. We truly appreciate your kind words and are here for any assistance you may need."
Profile photo of Elaine West

Elaine West

February 20, 2025

5  out of  5
rating by Elaine West
"Kristen was able to answer every question that I had and provided me with all of the information that I needed. She is such a little gem with her bubbly personality!"
We responded:
"Thank you, Elaine! I'm happy to hear that Kristen was able to assist you with all your questions and provide the information you needed. Her bubbly personality truly makes her a valuable part of our team. If you have any more questions, feel free to reach out to our office anytime!"
Profile photo of Anthony Barton

Anthony Barton

February 13, 2025

5  out of  5
rating by Anthony Barton
"Kristin was amazing!! Very eager and helpful. She got the quote and policy written up in a timely manner with the most upbeat attitude."
We responded:
"Thank you, Anthony! I'm glad to hear that Kristin was able to assist you with such enthusiasm and efficiency. Her dedication to providing timely and positive service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of Zoe Stephens

Zoe Stephens

February 9, 2025

5  out of  5
rating by Zoe Stephens
"I have spent a lot of time with Kristen lately to ensure that I am properly taken care of and I’ve gotta say, I couldn’t be happier! & the crew there is so friendly it makes it that much better! I will ALWAYS come here."
We responded:
"Thank you, Zoe! I'm delighted to hear about your positive experience with Kristen and the rest of our team. It's wonderful to know that you feel well taken care of and enjoy the friendly atmosphere. We're here for you whenever you need us!"
Profile photo of Joe Shelton

Joe Shelton

February 5, 2025

5  out of  5
rating by Joe Shelton
"Kristen was very helpful in every way."
We responded:
"Thank you so much for sharing your experience, Joe! I'm happy to hear that Kristen was able to assist you so effectively. Our team is here to help with any other insurance needs or questions you may have."
Profile photo of Tiffany Beavers

Tiffany Beavers

February 5, 2025

5  out of  5
rating by Tiffany Beavers
"Kristen was soo amazing and very easy to work with."
We responded:
"Thank you, Tiffany! I'm happy to hear that Kristen made your experience enjoyable and seamless. We're grateful to have her on our team. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of Phylise Davis

Phylise Davis

February 2, 2025

5  out of  5
rating by Phylise Davis
"The Best in the Business!"
We responded:
"Thank you, Phylise, for your wonderful feedback! I'm happy to know you consider us the best in the business. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"