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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angie Freeman

January 28, 2026

5  out of  5
rating by Angie Freeman
"So very helpful and the nicest safe. It has been a pleasure doing business with you 'll, but a special hollier to Kristen.."
We responded:
"Thank you for the great review Angie! We appreciate your business and glad we could help you with your insurance. "
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Destiny Walker

January 16, 2026

5  out of  5
rating by Destiny Walker
"She was great! She explained everything in detail and went through several options to get us the best coverage and policy. Very good first experience with an insurance agent."
We responded:
"Thank you for the review! I’m glad Kaley helped explain the coverages and options. That’s actually something we focus on here at Thomas Horne State Farm. We don’t want to just give you a price. We want you to understand what you need and give you the best policy for you. "
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ammywise7 mswhitten01

December 30, 2025

5  out of  5
rating by ammywise7 mswhitten01
"Rep was extremely helpful and professional"
We responded:
"Thank you for the review. We know insurance can be confusing. We are so glad that you are satisfied. "
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Jack Barber

December 29, 2025

5  out of  5
rating by Jack Barber
"I have never had an insurance agent that has taken care of us, explained coverages and what we are being insured for, and truly educated us on what we needed the way that Kaley has. We can sleep soundly at night knowing we are completely covered. Please take the time to speak with Kaley, she will thoroughly take care of your insurance needs."
We responded:
"Thank you Mr. Jack. I’m glad that Kaley was able to help you with your auto insurance, home insurance, and life insurance. We appreciate you being part of the Thomas Horne State Farm family. "
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Emily Bledsoe

December 29, 2025

5  out of  5
rating by Emily Bledsoe
"Kaley has been so wonderful helping me! She was so accommodating and really helped me feel taken care of. I can’t recommend her enough!!"
We responded:
"Thank you for the review. That’s awesome that Kaley was able to help save money and get better coverage. "
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Jack Holloway

December 29, 2025

5  out of  5
rating by Jack Holloway
"Kaley Barber has been a pleasure to do business with! She does a great job of really breaking the products down and helping me understand why I’m buying and why I need it. I feel more at peace knowing I’m protecting myself and my family. Thank you Kaley and Thomas Horne State Farm!"
We responded:
"Thank you for the review Jack. I’m glad that Kaley was able to help you save money on your auto and life insurance. Welcome to the Thomas Horne State Farm family. "
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Jemorie Golombeski

December 29, 2025

5  out of  5
rating by Jemorie Golombeski
"Kaley is the absolute best insurance person I have ever dealt with. She made my life insurance purchase so easy. She educated me and helped me know I was making the right decision for myself. Please be sure to go see her for all your insurance needs!"
We responded:
"Thank you for the review. I’m so glad that Kaley was able to help you find a life insurance policy that fit your coverage needs and budget. "
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Georgia Barber

December 23, 2025

5  out of  5
rating by Georgia Barber
"We are so pleased with Thomas Horne State Farm. Kaley was able to help us with our Home, Auto, Life Insurance and even our rental propety. She was so helpful and informative and truly helped educate us and understand what we are being insured for. I would recommend her over and over again!"
We responded:
"Thank you miss Georgia. I’m so glad Kaley was able to help you save money on your insurance. "
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Curtis Burgess

December 22, 2025

5  out of  5
rating by Curtis Burgess
"I absolutely love the professionalism of this team, along with the right-at-home, personalized touch! Kaley was phenomenal!! She gave clarity, knowledge of services, and a non-pressuring hand to guide me through to quality coverage. I definitely didn't expect the concern and care she provided, but I'm so grateful for her! Keep setting a standard of excellence!!"
We responded:
"Thank you Mr. Curtis. I’m so glad that Kaley was able to help you Dave money and explain the coverages. "
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Tamizah Mathis

December 18, 2025

5  out of  5
rating by Tamizah Mathis
"Kristen Stephens was awesome! She answered every question or concern that I had! Also helped save money on life , auto and renters insurance!"
We responded:
"Thank you for the review. I’m so glad that Kristen took good care of you and that we saved you money on auto insurance, renters insurance, and life insurance. "
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Anya Conney

December 15, 2025

5  out of  5
rating by Anya Conney
"Thomas Horne gave me an awesome insurance policy for my two cars. I highly recommend them."
We responded:
"Thank you so much Anya! I’m glad we were able to help you with your car insurance. "
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Jenna Harris

December 14, 2025

5  out of  5
rating by Jenna Harris
"Kristen was amazing. She was very thorough with answering my questions. I can trust that I am getting the best insurance at the lowest price. 10/10 recommend!"
We responded:
"Thank you, Jenna! I'm glad you felt welcomed and valued during your visit. Kristen truly goes above and beyond, and we're lucky to have her with us. If you ever need more help or have questions, don't hesitate to reach out."
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Wayne Mcclendon

December 12, 2025

5  out of  5
rating by Wayne Mcclendon
"This the best insurance in South Georgia and the office staff goes above and beyond to help you, they treat you like family and take care of you! Thank you Kristen"
We responded:
"Thank you for the great review Wayne. We’re glad we could help. We do strive to be the best insurance agency in South Georgia and Kristen is certainly a big part of that. "
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Star-shema Johnson

December 9, 2025

5  out of  5
rating by Star-shema Johnson
"Kristen Stephens was very sweet & knowledgeable about the questions I had for her and she also gave me a reasonable quote on life insurance! I hope to become a customer in the future with State Farm my late grandmother (Martha Green) was a loyal customer and happy with the services."
We responded:
"Thank you for the great review. I’m glad Kristen was able to help you with your car insurance and life insurance. "
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Dustin Nipper

December 9, 2025

5  out of  5
rating by Dustin Nipper
"Terri has been excellent to work with on multiple occasions as my insurance needs have changed with both my home and my business. It’s always as easy as picking up the phone and she takes care of it! 10/10 would recommend to anyone no matter how complex your insurance needs may be!"
We responded:
"Thanks for the awesome review Dustin. Terri is great and I’m glad she was able to help you with all your insurance needs. We appreciate your business. "
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Lorrie Harrell

December 3, 2025

5  out of  5
rating by Lorrie Harrell
"Kristen is the best! She is so helpful and the kindest!"
We responded:
"Thank you for the review Lorrie. I’m glad Kristen was able to help you. "
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Denise Harrell

December 3, 2025

5  out of  5
rating by Denise Harrell
"Kristen is an amazing person and willing to go that extra mile to help find the right insurance that best fits my needs."
We responded:
"Thank you for the review Denise. I’m glad Kristen was able to help find the right coverage for the right price. "
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Hal stringer

November 19, 2025

5  out of  5
rating by Hal stringer
"Dealing with Thomas and Terri is easy and effortless. They treat you with honesty and integrity. Those values are hard to come by these day's. We highly recommend doing business with them."
We responded:
"Thank you, Hal, for your kind words! I'm glad to hear that working with us has been a positive experience. We truly value honesty and integrity in our service. If you ever need anything else, feel free to reach out!"
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Gayle Ladson

November 19, 2025

5  out of  5
rating by Gayle Ladson
"I’ve been with State Farm for a long time and I’ve had a very good experience with them! The staff is always very informative and helpful!"
We responded:
"Thank you, Gayle! I'm happy to know you've had such a positive experience with us over the years. Our team is dedicated to being informative and helpful, and your feedback means a lot. Let us know if there's anything else we can assist you with!"
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Agner Frometa

November 14, 2025

5  out of  5
rating by Agner Frometa
"I love being insured here! Super great team . I deal with any of the ladies in there and their service is absolutely exceptional . Terri , Kaley, and Kristyn are the best when it comes to handling your claims. Make sure you get your quote today and stop overpaying for low coverage. They will get you fully covered!"
We responded:
"Agner, thank you for your fantastic review! I'm happy to hear that Terri, Kaley, and Kristyn have provided you with exceptional service. It's great to know you're satisfied with your coverage. If you ever need anything else, feel free to reach out!"
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Matt Blackburn

October 13, 2025

5  out of  5
rating by Matt Blackburn
"Thomas Horne and his team are the best in the business when it comes to insurance. He saved my wife and I money on our house and our autos as well as gave great recommendation for life insurance. As a real estate agent I refer him to all my clients for their needs and will only continue to use Thomas as long as I need insurance. I HIGHLY recommend!"
We responded:
"Thank you, Matt! I'm really happy to know that our team has been able to help you and your wife with your insurance needs. Your referrals mean a lot to us, and we're grateful for your trust and recommendation. If there's anything else we can assist you with, just let us know!"
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Emily Tucker

October 13, 2025

5  out of  5
rating by Emily Tucker
"Super friendly and knowledgeable — makes dealing with insurance so much less stressful. Highly recommend!"
We responded:
"Emily, thank you for your wonderful feedback! I'm happy to know that our service made your insurance experience less stressful. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Ivy Horne

October 13, 2025

5  out of  5
rating by Ivy Horne
"This office is awesome! Thomas helped me save money on my car and house insurance. He also talked to me about life insurance which was great because I knew I needed some more outside of what I have through work but I really didn’t understand life insurance. Thomas took the time to educate me on all my policies not just life insurance. Since we signed up last month his girls there in the office have given us great customer service. We saved so much money even after adding the extra coverage it’s still less than what we were paying."
We responded:
"Thank you, Ivy! I'm happy to hear that Thomas and our team were able to assist you with your insurance needs and help you save money. It's wonderful that you found the information on life insurance helpful. Our office is committed to providing excellent service, and we're glad to have you with us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Ray Brown

October 3, 2025

5  out of  5
rating by Ray Brown
"Terri was wonderful to talk to. She has a lot of knowledge about the business and gave me great advice. She also took time out to check on me as I was dealing with my claims process. I’m so glad I was connected with her. Even in the mist of having to switch providers she always gave me sound advice. Terri always has taken the time to get back with me on matters and dealing with questions. Hands down she is the best person I have ever dealt with when it comes to insurance. Terri is genuinely a great person"
We responded:
"Thank you, Ray, for sharing your experience! I'm delighted to hear that Terri was able to provide you with knowledgeable advice and support during your claims process. We're grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Rachael Sammons

September 13, 2025

5  out of  5
rating by Rachael Sammons
"I have had state farm for 23 years and they are like family to me. Anytime I have a question or if an accident occurs, they are quick to respond and help me in every way possible. I have been so thankful for them through the process of my recent accident. More than just a good neighbor, find you a family like mine!"
We responded:
"Thank you, Rachael, for your wonderful feedback! I'm so happy to hear that you feel like part of our family and that we've been able to support you over the years, especially during your recent accident. Your trust means a lot to us. If you ever need anything else, just let us know!"